Welcome to Mazzoni Travel. This Shipping Policy explains how we process and deliver orders placed through our website.

Order Processing

• Orders are typically processed within 1–3 business days after payment has been successfully confirmed.
• Orders are processed Monday through Friday, excluding weekends and public holidays.
• During peak shopping periods or promotional events, processing times may be slightly longer.

Shipping Methods

We work with reliable shipping carriers to ensure your order arrives safely and on time. Available shipping options and estimated delivery times will be displayed during checkout based on your shipping destination.

Estimated Delivery Times

Delivery times may vary depending on your location:

• Domestic Orders: 3–7 business days
• International Orders: 7–21 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping charges are calculated at checkout based on the destination, package weight, and selected shipping method. Any applicable shipping fees will be clearly displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information (when available), allowing you to monitor your shipment’s progress.

Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to factors beyond our control, including:

• Severe weather conditions
• Customs inspections
• Carrier delays
• High order volumes
• Public holidays

Mazzoni Travel is not responsible for shipping delays caused by third-party carriers or unforeseen circumstances.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. Mazzoni Travel is not responsible for delays or additional shipping charges resulting from incorrect or incomplete address information provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible. We will work with the shipping carrier to investigate the issue and assist in resolving it whenever possible.

International Orders

International customers may be responsible for customs duties, taxes, import fees, or other charges imposed by their country’s customs authorities. These charges are the responsibility of the customer unless otherwise stated.

Contact Us

If you have any questions about this Shipping Policy or your order, please contact us:

Mazzoni Travel
Email: [email protected]